Privacy Policy

1. Introduction

Welcome to RekPlay ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (rekplay.com) and mobile application (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account or use our Services, we may collect:

• Account Information: Name, email address, phone number, and password
• Profile Information: Profile photo, skill level/rating (e.g., DUPR rating), playing preferences, and bio
• Communication Data: Messages sent through our chat features, including group chats and direct messages
• Payment Information: When you make purchases, payment details are processed by our third-party payment processors
• Event Information: Tournament registrations, game schedules, and match results

2.2 Information Collected Automatically

When you use our Services, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Usage Data: Pages visited, features used, time spent on the app, and interaction patterns
• Location Data: With your permission, approximate or precise location to help you find nearby games and events
• Log Data: IP address, browser type, access times, and referring URLs

2.3 Information from Third Parties

We may receive information from third-party services when you choose to link your account (e.g., Google Sign-In, Apple Sign-In), including your name, email, and profile picture from those services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Create and manage your account
• Process tournament registrations and manage events
• Facilitate communication between players (chat, notifications)
• Calculate and display player statistics and match history
• Match you with other players based on skill level and location
• Send you updates, newsletters, and promotional materials (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Sharing Your Information

We may share your information in the following circumstances:

• With Other Users: Your profile information, match results, and statistics may be visible to other users of the platform
• Event Organizers: When you register for tournaments or events, organizers may access relevant participant information
• Service Providers: We share information with third-party vendors who perform services on our behalf (hosting, analytics, email delivery)
• Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users and the public

We do not sell your personal information to third parties.

5. Data Storage and Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting who can view your data

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes. Match history and statistics may be retained to maintain the integrity of our rating systems and historical records.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your profile
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing communications at any time
• Location: Disable location services through your device settings
• Notifications: Manage push notification preferences in the app

To exercise these rights, please contact us at privacy@rekplay.com.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 13, please contact us.

9. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

To exercise your California privacy rights, please contact us at privacy@rekplay.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after any modifications indicates your acceptance of the updated Privacy Policy.